- "Many teachers in higher education work in departmental environments that are quite hostile to good teaching and where little thought goes into the design of the curriculum." (page1).
- on the cost of producing web based web based educational content : "Packages may be relatively expensive to produce, but probably less so than building more lecture halls". (Page 119)
- In support of the use of print, video and computer based materials: "There doesn't seem to be much point any longer in bringing students together in mass lecture halls to supply them with information." (page 120).
ps: It happens I met Susan Toohey, months before I discovered she had anything to do with higher education, or had written a book on the topic.