Showing posts with label Laureate International Universities. Show all posts
Showing posts with label Laureate International Universities. Show all posts

Wednesday, January 13, 2016

Globalization of Higher Education

In his 2005 paperJohn Aubrey Douglass is skeptical of the idea that opening up of services (of which higher education is a form) combined with e-learning will cause a "revolution" in international higher education. Working against this revolution, Douglass (p. 11, 2005) lists seven countervailing forces:

1. Wealth and Stability of Developed Nations 

Douglass (p. 11, 2005) points out that "... Advanced economies all have advanced systems of higher education ..." and developing nations "... have lower rates of access to higher education and have higher rates of students traveling to foreign soil to attend a university. ...". The author also points to the correlation between between countries with political and economic stability and the quality higher education. However, these I suggest, are correlations and not necessarily apply in all cases.

Developing nations have been able to build hi-tech industries with help from developed nations and then go on to rival them. In some cases the developed nations lack of democracy might be seen as an advantage by investors, removing the political uncertainty of election cycles. Many developed nations have invited universities from developed nations to set up satellite and joint campuses with local institutions.

2. Balance of Demand and Supply

Douglass (p. 11, 2005), points out that demand is outstripping supply of HE in China, with the government encouraging outside providers. In contrast the USA has a balance of supply and demand. But I did not understand how this would hinder globalisation. If China follows the same path with education as it has with industrial manufacturing (such as for electronics), it will first try to compete on price, offering education of a lower quality but also a much lower price than US institutions. This will stimulate demand at the low end of the market. Chinese institutions can then steadily improve the quality of the product until it is equal to mainstream US institutions.

China does not need to rival the most elite US institutions, in order to make this a profitable venture. Also China need not provide the service in the same way as US institutions and can use US institutions to retail the service. This might be termed "Walmart Education": while Walmart is considered a quintessentially American company, its products come primarily from China, through a China based distribution system. This model is now being applied to education in Australia by Torrens University Australia.

Torrens was admitted to the Australian National Register of higher education providers in July 2012, as an "Australian University", but as described in their Study Assist entry, is part of Laureate International Universities. A search of Torrens Staff on LinkedIn lists less than one hundred people. In comparison, LinkedIn lists more than 4,000 current staff for the University of Adelaide. While Adelaide has 25,000 students and Torrens only a few hundred, there is no requirement for Torrens to employ any more staff in Australia, as it could instead provide the tutoring via its international affiliates.

3. Nation/State Regulation and Initiatives

Douglass (p. 12, 2005) claims that the "vast majority of HE reform is coming not from entrepreneurial efforts of institutions, but from government regulatory initiatives". However, this does not take into account that many of these initiatives are designed to impose market forces on existing institutions. Also the national regulations may be outpaced by any international trade agreement. An agreement on free trade in services which includes education will require nations to allow offshore institutions to compete on an equal basis.
4. Local Culture and Needs

Douglass (p. 12, 2005) points out that China requires foreign universities to partner with local ones, clearly with the intention of building up local capabilities, at least to provide the local market indigenously, if not to also compete internationally.  The author claims, vaguely, that the UK shows "...  strong cultural biases ...".  That argument may well have been made about the UK car industry in the late 20th Century. However, in 1994 the Rover Group was sold to BMW, ending British-owned volume car production. Iconic British cars, including Bentley and Rolls-Royce are now foreign owned, but this has not harmed sales.

Douglass (p. 13, 2005) cites the examples of the University of Phoenix, which failed in the UK market and UK Open University, which failed in the US. However, this may simply reflect poor marketing on the part of these institutions, for failing to add a veneer of localization over their imported product.

In mid 2015 Torrens University Australia acquired the Chifley Business School, which was set up by the Association of Professional Engineers, Scientists and Managers, Australia (APESMA) in 1989 to provide postgraduate vocational qualifications. This is similar to the way VW and BMW  acquired UK luxury car brands to broaden the appeal of their products.

Another approach car companies use could be applied here: first design the product for international requirements, then tailor it for local markets. As Douglass (p. 12, 2005) points out, some courses need considerable localization (such as accounting and tax law), but students are likely to respond favorably to courses which offer a global perspective.

5. Local Academic Culture

Douglass (p. 14, 2005) argues that university academics fearful of the loss of academic integrity tend to create semi-independent entities for tasks such as "extension" programs and this can be used for new international and on-line programs. In this way the author argues, the cultural changes implied by new forms of education will be kept isolated from the core university. This may be the case, but I can't see how it is particularly relevant to international education. Universities could retain their main campus and conduct research and education there. This would be a useful form of marking, giving prestige to their mostly on-line and satellite campus delivered products. This would be similar to the way Rolls-Royce emphasize the hand crafted finish provided on their vehicles in a UK, rather than the mass production of the mechanical components in BMW's German factories.

6. Internet Promoting Local Products Globally 

Douglass (p. 15, 2005) argues the "... investment required in order to develop a high quality academic course online, or even a hybrid course (mostly online, with some actual physical meeting of student and instructor) is relatively high". The author does not say relative to what, but presumably face-to-face courses. They go on to say this is because "... software for online courses (including commercial producers like Blackboard) is relatively difficult and primitive". This has not been my experience.

Use of learning management system software can be frustrating, but designing a course does not require a "significant amount of programming" as Douglass (p. 15, 2005) suggests, nor a "team of professionals" to maintain content. I can manage to design, maintain and deliver courses, with occasional help from support personnel. The difference I suggest is that I have been trained in how to design courses and, in particular, how to design on-line courses. Also I have undertaking the training in how to use the software.

The problem, I suggest, is that university academics usually receive little training in how to design courses. This deficiency is much more apparent with on-line courses than face-to-face ones. It is not that it is harder to design an on-line course, just harder to cover up a badly designed one.

US Higher Education is Not Typical Internationally

After the countervailing forces, Douglass (p. 16, 2005) looks at the case of the USA. But as Douglass (p. 16, 2005) notes "The US lacks anything like a central ministry setting policy and funding for HE as in most other countries". Given that the USA is atypical, it is not clear why the author chooses only this country to study.

Douglass (p. 19, 2005) notes, not surprisingly, that "... specialized schools have the largest percentage of students taking at least one online course", followed by community colleges, vocational/adult learning. The author asks rhetorically if this will be the future pattern in higher education? It would be surprising if it was not, as vocational institutions offering lower level shorter qualifications has been the traditional market for extension eduction and its natural evolution into on-line eduction. Offering on-line courses obviously attracts students who could not attend on-campus courses and the programs therefore need to be designed with such students in mind.

Some years ago I tried "night school" at an Australian university. This was promoted as being design for working people. What I quickly discovered was the only allowance made for for working people were classes at night. There were no special support services provided and none of the administration facilities were open at night. After a couple of weeks I withdrew from the program. Some on-line programs appear to be the equivalent of this and it is not surprising that they are not popular.

References

Douglass, J. A. (2005). All globalization is local: Countervailing forces and the influence on higher education markets. Center for Studies in Higher Education. Retrieved from http://escholarship.org/uc/item/3z26h30n.pdf

Tuesday, November 26, 2013

SA Teachers Require Masters Degree

Media reports indicate that new teachers in South Australian schools will require a Masters degree from 2020. This seems particularly good timing for Torrens University Australia which has just started offering a Master of Education. While it has a campus in Adelaide, most of the study appears to be on-line, which would suit working teachers. Another program which looks interesting is the new CSU Master of Education in Knowledge Networks and Digital Innovation. I looked at some of the other Education Programs available in Australia, but as I was interested in university teaching, I had to look outside Australia.

Sunday, November 17, 2013

Torrens University Australia Marketing Courses On-line

Torrens University Australia appears to be running an extensive on-line advertising campaign. Many of the web pages (including my own blog) have advertisements for the university's programs, placed through Google Ad Worlds. It would be interesting to see how this compares with the event, TV and print campaigns of traditional universities. Torrens is offering on-line programs, so the web is a natural place to advertise. However, Open Universities Australia and USQ use TV advertisements for their on-line courses. Interestingly Torrens are advertising postgraduate degrees and PHDs, rather than first degrees (or perhaps that is just the target market I am in). Another instution which has been advertising is the "London School of Business & Finance" (which I am not familiar with).

Here are some of the Torrens ads:

Monday, November 4, 2013

Torrens University Australia for the Mobile Generation

Torrens University Australia is a new for-profit institution which is offering courses from its Adelaide campus from 2014. It is part of the Laureate International Universities network. The university appears to have designed its website for mobile devices and then adapted it for desktop devices. Similarly the course delivery seems to be primarily on-line using their international resources, with some on-campus services added. This global on-line plus local approach is one which older Australia universities may need to follow, to remain competitive.

Torrens Website


The university website as a very simple design, with only one column of text on the home page. There are no animations, or photo transitions and few hypertext links in the text. The program pages have two columns, one with the main text and the other contact information. The two columns re-flow to be one on a small screen. Clearly this has been designed for mobile devices (using HTML5), but also works well on a desktop computer.

The web design is not perfect with seven errors detected by the W3C Markup Validation Service, had two critical failures on the W3C mobileOK Checker, and 6 known accessibility problems (WCAG 2.0 Level AA) with AChecker. However, these are less than the problems I have found with other Australian university websites.

As with the web design, the information provided appears to have been simplified compared to other Australian universities. As an example, there is no mention of international students, but international style English language proficiency requirements are specified. Universities normally have a special section where these requirements are specified with an explanation this is only for international students.

Torrens Initial Course Offerings


The university is starting with a limited range of courses in business, education and health. I checked to see what education courses the university would be offering.

Torrens is offering a Graduate Certificate and Master in Early Childhood Education, or Reading and Literacy, as well as masters and PHD by research. The coursework programs are only available on-line and are aimed at trained teachers, professional educators, administrators and policy makers.

The entry requirement for the Graduate Certificate of Education is a bachelor degree in any discipline, plus two years of teaching and an IELTS 6.5. The Master of Education requires four years of teacher training, or a bachelor degree and Graduate Certificate in Education. These programs appear intended for school teachers, not vocational or university educators.

The Torrens Graduate Certificate of Education requires completion of four courses. But unlike other such certificates in Australia there is no course choice, with only four courses offered, all core:
  1. Pedagogy and Learning
  2. Assessment and Evaluation
  3. Diverse Learnings Needs
  4. Education Policy and Law
It would be interesting to see how much adaption for Australia has been made to the standard Laureate International on-line courses. The course "Education Policy and Law" would presumably need the most changes for Australia. The other courses may need little if any changes.