Showing posts with label soft skills. Show all posts
Showing posts with label soft skills. Show all posts

Saturday, May 25, 2024

Aligning Computer Professional Skills With the Nation's Needs

Greetings from the Australian Computer Society (ACS), Canberra Branch Hub, where I am taking part in an ACS Professional Standards Board meeting. ACS sets the standards for the education of computer professionals in Australia, and in conjunction with sister societies, world wide. In the usual bureaucratic processes of being on any committee, it is easy to forget how important the work is. We need to ensure what Australian universities and vocational institutions teach is what industry needs, and aligns with international standards. We also need to ensure that working professionals can keep up with developments in the industry, either individually or through their employer. All of this has to be acceptable to Australian governments, and industry. 

Being professionals, we first try to find an existing standard, but often have to enhance, or on occasion, write the standard from scratch. Not surprisingly new technology requires new skills of computer professionals, such as blockchain, and quantum computing. These are relatively easy to address. More surprising, and much harder, are soft skills, such as emotional intelligence. How do we define these, help professionals get them, and perhaps hardest, convince people they need them. Recently an assessment question I wrote for students was criticized by one of my colleagues as not being "academic", because it concerned soft skills. I look forward to being able to say "We are required to teach and test these professional skills".

The work of the board on skills standards goes all the way from high level definitions, down to how to document this, using digital badges, in electronic portfolios. This may all sound very esoteric, but it can result in someone being hired for a job much more quickly, a company getting a contract, a nation increasing productivity, and citizens being safer.

Wednesday, November 27, 2019

Athabasca University launches online workplace skills courses

Brian Stewart Portrait

Brian Stewart
Deputy CIO,
University of Alberta
Leading the
Crafting a
Digital Strategy
Course




Athabasca University (Canada) has launched "PowerED"™, a set of online self paced short courses for workplace skills. Brian Stewart, Deputy CIO of the University of Alberta, is leading the Crafting a Digital Strategy course (and former student in my ICT Sustainability course). The announcement is well timed, with reports such as Deloitte Access Economic's "Premium Skills" pointing out the value of soft and digital skills. However, like other "microlearning modules", offered by universities, it is not clear how this education fits with current offerings: Does this count towards a degree? Is it recognized by industry?

Deloitte Access Economic's Premium Skills
The Digital Transformation Leadership Certificate in Cloud (shortening the name to save time), consists of five courses: Decoding Disruptive Technologies, Crafting a Digital Strategy, AWS Cloud Foundations, Leading Transformational Change, and Implementing a Digital Future. Each of these requires a minimum of 16 hours work, over two weeks. So the certificate would require 80 hours work, over 10 weeks. That is a little shorter than an Australian university semester-long course. This is much larger than the Zealand Qualifications Authority (NZQA) recognized micro-credentials which start at about 40 hours study. But it is shorter than proposed in the European MOOC Consortium (EMC)  a Common Microcredential Framework (CMF), which envisages 100 to 150 hours study.

The first five of certificates offered by AU are:
  1. Leader Development Program Certificate;  
  2. Essential Skills for Leaders Certificate;  
  3. Digital Transformation Leadership in Cloud Certificate;  
  4. Digital Transformation Leadership in Machine Learning Certificate; and  
  5. Rick Hansen Foundation Accessibility Certification™ Training 

Monday, February 19, 2018

Higher Education in Australia: Short Sharp and Mobile

I have been asked to write a short opinion piece on the future of higher education in Australia, so I thought I would draft it here:

The future of Education: it’s the Internet stupid! 

Higher education now has more than 50% of courses delivered online, and this is increasing. Many qualifications are delivered entirely online. What are the implications for this for the professions? In the future, qualifications may be more ‘deciCredentials'.

It is an interesting time to be teaching at an Australian university. Business is booming, with international record  enrollments. However, international enrollments are subject to the vagaries of international politics. At the same time, Australian industry and government are urging universities to produce work-ready graduates. There is also concern over creeping credentialism.


Imagine a future where you can begin your higher education at secondary school, then have the choice of a government vocational institution, a private college, or a  university (public or private). Imagine if you could study online while working, or looking after the family. Imagine you only need to attend campus for hands-on instruction, which may be a few days a year, or never. Imagine if you could present evidence of your existing skills and knowledge, thus avoid unnecessary courses. Imagine if you could enroll in multiple institutions and even study overseas, without leaving home. Imagine if you could study via your smartphone.

This future is here right now. In 2011, at the urging of the institution where I was a part-time lecturer, I signed up for some teacher education. This was to take six months, on the other side of the campus. Instead, I spent the next six years, studying on-line at three institutions, 10 km, 1,000 km and 13,000 km away. I never attended a class at any of these institutions, studying via my laptop and smart phone from wherever I happened to be. From this mash-up of courses, I was able to gain a graduate certificate, a vocational certificate, and a Masters Degree. This is the new normal of higher education: on-line and global.

Australia has a higher education system which is already setup for this bespoke on-line education. The system extends from upper secondary school through trade certificates to advanced post-graduate university degrees. The system accommodates everything from apprenticeships for plumbers to research doctorates for computer professionals. The system has about one hundred government-owned universities and TAFEs, thousands of private registered training organizations and one for-profit private university. Providers are offering higher education at school, on-line and via a smart phone.

Today's students will have many careers and so need a general education, regularly topped up with short intensive training and skills recognition. But we do not need to Uberize higher education to do this. We just need to free up some of our thinking about what education is and provide the right incentives for students and institutions.


One way to a better future would be for university Professors to swallow their pride and learn from the VET sector. Australia's elite research universities could also learn from the approach already taken by Australia's on-line teaching universities.

University qualifications can be nested so that a student can complete a vocationally useful first qualification in less than the three years required for a Bachelor Degree. Students can instead start their study with a certificate or diploma, of six months to a year. They can then top this up with an advanced diploma or degree. Institutions can be given financial incentives to offer nested qualifications and students given incentives to take them.

Universities can require staff to obtain a formal educational qualification, as the VET sector does, so academics know how to teach. University academics have been reluctant to do this, and a level of compulsion may be required, with government funding and accredited being withdrawn from institutions without qualified staff.

University qualifications can be defined, as they are in the VET sector, regarding knowledge and skills required and how those skills can be demonstrated, so students can present evidence instead of undertaking a course. Knowledge and skills definitions can be standardized between programs and universities, so students need not repeat the same work, over and over.  As in the VET sector, courses can be on-line by default. Where a skill needs to be learned hands-on, students can have the option of learning on-the-job, rather than on campus. Such a system would be very complex to introduce Australia wide by regulation, and instead funding incentives could be used to promote consortia to undertake this approach.

Background


Australia's first university, the University of Sydney, was founded in 1850, with the dual purposes of cultural enrichment and economic advancement:
"Whereas it is deemed expedient for the better advancement of religion and morality and the promotion of useful knowledge, to hold forth to all classes and denominations of Her Majesty’s subjects resident in the Colony of New South Wales, without any distinction whatsoever, an encouragement for pursuing a regular and liberal course of education ..." University of Sydney Act 1850 (UK), Public Statutes of New South Wales
Distance education commenced at the University of New England in 1955. There were misgivings over "Degrees by Correspondence", much like today's concerns over Internet degrees. However influenced the design of distance, open and on-line universities around the world:
"We had been fortunate in attracting to the Open University in 1969, for a spell of three months, Mr Howard Sheath, who had been Head of the External Division of the University of New England for many years." (Perry, p. 59,  1976).

Australia's first short vocational course was two hundred years before this, aboard the first fleet, with a Royal Navy officer teaching reading to the convicts on their way from England (Whitelock, 1974).

Tertiary education in Australia today is provided by 43 universities, 40 state government technical and further education (TAFE) institutions and more than 4,000 Registered Training Organizations (RTO). The TAFEs and mostly probate RTOs are collectively referred to as Vocational Education and Training (VET).

Australian Qualifications Framework Levels 1 to 10


In 1995 the Australian Qualifications Framework (AQF) was introduced to fit the education provided by government and private institutions, schools, VET and universities, into one system. The AQF has ten levels, from 1 (to prepare for a first job), to 10 (doctoral degree).

Levels 1 to 3 of the AQF are offered by VET. Universities, and VET offer the AQF middle levels, 5 to 7 awarding Diplomas, Advanced Diplomas and Bachelor Degrees. The graduate levels, 8 to 10, Graduate Certificate, Masters and Doctorate,  are offered mostly by universities.

VET institutions offer nationally standardized qualifications. There are almost 1,500 qualifications, built from 17,000 units of competency. Units of competency can be used in multiple qualifications, with the units "Lead and manage organizational change" (BSBINN601) used in 28 qualifications. Each unit of competency is defined in terms of the outcome and assessment. While the qualification and unit definitions are standardized and public, the method of instruction and course materials are up to the individual institutions. Even so, the units of competency are interchangeable between institutions, with students able to obtain credit from one institution for units completed at another.

Universities currently offer less standardized qualifications. Unlike the VET sector, each university designs its own degrees and courses. Some universities offer hundreds of different degrees, made up of thousands of courses, none of which are offered at any other institution. A student transferring between universities will be offered some credit for previous study, but will likely not be granted credit for all their work, due to the lack of standardization.

A level of degree standardization is imposed by external accreditation and professional bodies, such as the Australian Computer Society. However, the accrediting body only specifies what needs to be broadly covered in a program.

Open Universities Australia (OUA), a consortium of Australian universities, offers 61 degrees, 101 post-graduate programs and more than 1,300 courses. Students of OUA can select courses from multiple universities in the consortium and credit these to a degree from one.

Shorter Courses

A Bachelor Degree from a university requires three years full time study. This is usually assumed to require twice as long for part time study, but students typically take longer. That is a very long time between enrollment and being able to present a qualification to a prospective employer.

The VET system typically offers certificates, requiring 3 to 4 months full time study, which may be nested with a longer diploma or advanced diploma. The student completing a certificate at one institution can apply to another for further study, with all completed work being counted, due to national standardization.

VET also provides for "Recognition of Prior Learning" (RPL), where a student presents evidence of already having the knowledge and skills required. This can considerably shorten study time. As an example, I obtained 80% of a Certificate IV in Training and Assessment, based on my prior university education and teaching experience.

RPL is less common in the university sector than VET. However, recognition of forms of learning outside formal courses is becoming more common. Students may be required to gain experience in a workplace, providing evidence through a journal, project report, or reports from supervisors. This apprentice or intern approach is common in VET vocational programs and some university professional degrees in health care and engineering.


Friday, February 27, 2015

Soft Skills Review of Australian ICT Degrees

ACS is reported to be reviewing their ICT Profession Core Body of Knowledge (CBOK) and are particularly interested in what employers want in terms of "soft skills" of graduates. See "ICT tertiary courses under review", by David Swan (The Australian, 26 February 2015). I discussed how a university could use e-portfolios for teaching soft skills in "Proposal for Incorporating Professional Skills in the ANU Master of Computing".

ps: Dr Will Uther, from Google Sydney, is turning up here at ANU 3pm, to tell us what they really want from graduates.